Swiss-Belhotel Harbour Bay Batam

Jl Duyung, Sei Jodoh Batu Ampar, Batam--, Batam, Indonesia, 29432  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Swiss-Belhotel Harbour Bay Batam

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Jacuzzi

Overview

Swiss-Belhotel Harbour Bay Batam is a welcoming hotel offering views over Kenko Reflexology and Fish Spa, Adventure Cove Waterpark and Wild Wild Wet and featuring a spa center, a swimming pool and a rooftop terrace. Swiss-Belhotel Harbour Bay Batam has been welcoming guests to its individual rooms since 2012.

The property is set within 9 km distance from Batam city center.

There are a shopping mall and a bakery in the proximity of the hotel.

Guests can reach Swiss-Belhotel Harbour Bay Batam by car from Hang Nadim airport in 15 minutes.

Rooms

The hotel comprises 179 rooms equipped with free Wi-Fi, a telephone, satellite TV, a wardrobe and large windows. They are fitted with an electric kettle and coffee/tea makers as well as private bathrooms with slippers, a shower and free toiletries.

Eat & Drink

A fine variety of Indonesian dishes is offered at the superb restaurant onsite. The delightful snack bar features billiards and karaoke. The steakhouse Bella Italia Ristorante Italiano is around 550 meters away.

Services

Guests can use limousine rental services on site.

Relax

On-site fitness facilities include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible at a location nearby.

Number of floors:   5.  Number of rooms:   179.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • No pets allowed
  • Coffee shop
  • Gift/Newsstand
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Billiards/Pool tables
  • Fitness center

Services

  • Paid airport shuttle
  • Free city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Medical facilities service
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Restaurant
  • Snack bar
  • Cafe
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services

Leisure facilities

  • Outdoor swimming pool
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Massage
  • Garden area
  • Leisure/TV room
  • Television in lobby
  • Reflex massage

Room view

  • City view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Living room
  • Sitting area
  • Rooftop terrace
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Slippers
  • Lighted makeup mirror

Kitchen facilities

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • All children under the age of 6 may stay at the price of IDR 300000 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Swiss-Belhotel Harbour Bay Batam Batam location
Show big map »

Hotel Address:

Jl Duyung, Sei Jodoh Batu Ampar, Batam--, Batam, Indonesia, 29432

Get directions
City Center
  • Batam
    8.6 km
Airports
  • Hang Nadim (BTH)
    13.5 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    179

Hotel Awards

IndonesianHOTEL AWARDSRecommendedBatamSwiss-Belhotel Harbour Bay Batam

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Swiss-Belhotel Harbour Bay Batam photos Room
Grand Deluxe Double Room
Bed type: King-size bed or Double bed or Twin beds or Double bed
Size: 42 m²
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information
Room facilities
    Swiss-Belhotel Harbour Bay Batam photos Room
    Superior Deluxe Room
    Bed type: Double bed or Twin beds
    Size: 28 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Swiss-Belhotel Harbour Bay Batam photos Room
      Deluxe Room
      Bed type: Double bed or Twin beds or Double bed or 1 Twin bed
      Size: 28 m²
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Deluxe Room

      Room facilities

        How to reach hotel

        hotel Swiss-Belhotel Harbour Bay Batam Batam location
        Show big map »

        Hotel Address:

        Jl Duyung, Sei Jodoh Batu Ampar, Batam--, Batam, Indonesia, 29432

        Get directions
        City Center
        • Batam
          8.6 km
        Airports
        • Hang Nadim (BTH)
          13.5 km
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  12 pm
        • Number of floors:
          5
        • Number of rooms:
          179

        Hotel Awards

        IndonesianHOTEL AWARDSRecommendedBatamSwiss-Belhotel Harbour Bay Batam

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Indonesia

        Use Badge

        Swiss-Belhotel Harbour Bay Batam Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        Local attractions

        • East Coast Park - 18.4 km
          Along East Coast Parkway and East Coast Park Service Road (Bedok), Singapore
        • Barelang Bridge - 19.3 km
          Batam - Rempang - Gelang
        • Robertson Quay - 19.1 km
          Near Singapore River, Singapore
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  12 pm
        • Number of floors:
          5
        • Number of rooms:
          179

        Hotel Awards

        IndonesianHOTEL AWARDSRecommendedBatamSwiss-Belhotel Harbour Bay Batam

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Indonesia

        Use Badge

        Hotels nearby
        Ggi Hotel Batam
        4 stars
        0.1 km
        Novotel Batam
        4 stars
        0.5 km
        Swiss Belinn Batam
        4 stars
        0.6 km
        Allium Batam Hotel
        4 stars
        0.8 km
        Harmoni Batam Hotel
        4 stars
        0.8 km
        Sentosa Hotel Batam
        2 stars
        0.9 km
        Goodway Batam Hotel
        4 stars
        1.0 km
        Ace Hotel Batam
        3 stars
        2 km
        Biz Hotel Batam
        3 stars
        2 km
        Batam City Hotel
        3 stars
        2 km
        Swiss Inn Batam
        3 stars
        2 km
        Ktm Resort Batam
        3 stars
        10 km
        Cities nearby
        • Pekanbaru hotels - 127 km
        • Lagoi hotels - 40 km
        • Dumai hotels - 127 km
        • Bintan Island hotels - 44 km
        • Teluk Bakau hotels - 66 km
        • Nagoya hotels - 7 km
        • Tanjung Pinang hotels - 51 km
        • Sekupang hotels - 9 km
        • Sugi hotels - 68 km
        • Batu Ampar hotels - 9 km

        Swiss-Belhotel Harbour Bay Batam Reviews

        Guest reviews are submitted by our customers after their stay at Swiss-Belhotel Harbour Bay Batam

        Average guest rating

        6.8out of 10
        Very good
        Based on 28 reviews

        Guest reviews

        • Single
          5.4

          It's near the Harbour Bay Ferry Terminal and within walking distance of about 5-10 minutes.

          They weren't kidding when they said that there are roaches in the room! The first thing I noticed when I stepped into the room were the 10+ roaches that were crawling on the carpet. I had to buy Baygon and spray the carpet. Thankfully they did not return after my initial experience.

        • Group of friends
          6.2

          The only thing is the room is spacious and its near the ferry terminal.

        • Older travelers
          3.2

          I was so disappointed with the services and hotel staffs. They can't understand English would be acceptable but they don't even know how to say "sorry"!! We checked-in at 14:00 hrs but the receptionist told us to wait for the room another 30 minutes, we were fine to wait, told them we are going to wait at the Coffee Shop because the Lobby is very small no place to sit (other guests occupied) and no wi-fi internet (only available in Coffee Shop area), we waited for 30 minutes but no one came to inform us then we went back to the reception again, the same receptionist she was on the phone, she can't remember we were waiting for the room! Once we asked "how's our room?" then she can remember and called to check the room with HK that's why we got the room. Can't imagine if we didn't go to remind her how long we would need to wait? Since stepped to the room, the smell was very nice but once open a drawer next to the bed head on the right side, it was so disappointing I found an empty shoes box of the previous guests (it's like the HK never checked properly). We didn't complain though found another small plastic container near to the bathtub (guessed it was from the previous guest again) because we knew it's just a three-star what are we expecting for? After we rested a while, my girlfriend tried to use telephone to call a local no. but this service must be provided by the staffs then she called Operator, given all the number and waited for a while, no nothing, no one called us back or no telephone rang then she decided to call again (Reception) the staff just took down the number but never called back, at the third time she called to Reception again, this time she requested to get the staff name as the first 2 times never called back, the person who was in the line told her name is "Dui" after she took down the no. my girlfriend asked her to repeat the number but she just hung up and never called back again.

        • Couple
          7.4

          The rooms were clean and comfortable. A definite value for money deal given the attractive reasonable prices. They also offer 24 hours room service- it comes in handy when you're feeling hungry, any time during your stay. The hotel staff are warm and polite, willing to offer assistance in answering any questions you have regarding your stay in the hotel, and in Batam. It is also very near to the Harbour Bay port, only a 5 minute walk away. This helped to save a lot o traveling time and fare via cab.

          It is too far out from the hustle and bustle of Batam. You would need to prepare a hefty sum if you want to travel around since cabs are the most reliable form of transport there. Not a good choice if you want to explore the different parts of Batam and do water sports. More for business than leisure.

        • Group of friends
          9.6

          The hospitality is excellent and the staff are very helpful. The hotel is accessible to other parts of Batam. The location is excellent because its near to the ferry terminal so its so convenient for first time travellers. The complimentary breakfasr is superb and I strongly recommend this hotel to my friends that want to come to Batam in the near future. Most importantly the hotel is affordable and its a good value for money. Looking forward staying here in the future.

        • Group of friends
          6.2

          The location is good as it's a distance away from cruise centre and shopping centre is a stone throw away. The staff provide good service and attended to our needs promptly.

          The first room we got is infected with cockroach and we to request for a new cleaner room. The room is dusty as the mineral water is filled with dust. The room is stench with tobacco smell it would be good if the room is fresh and fragrance before the guest arrives. Electric kettle is not provided and no supply of beverages.

        • Older travelers
          5.8

          Good place for money and close to night spots restaurant & cafe also withn walking distance to ferry port to S'Pore

        • Single
          7.0

          Clean, good location and price.

          The restaurant breakfast buffet is not good. The hotel room did not have coffee and tea for guests to make. The room did not have any safe box.

        • Single
          7.0

          Good Iocation,walking distance to habourbay ferry terminal and shopping mall

          The rooms are clean and spacious

        • Single
          4.6

          It is an old hotel and the rooms have not been renovated, not very good value.

        • Single
          8.2

          its best location coz just a min away from ferry terminal. Staffs very friendly fromm front desk to bellhop and door man ..

          just an average hoetl for short traveler. Breakfast should up grade. poor food served. do not have much choice. No american breakfast.. My room did not fix with internet access. It already over 2 years old. I stayed last 2 year during pre opening and now after still no Internet . my bad experience i only managed to get my room check in at 330pm instead at 1pm .. and while waiting no drink is served. please look into it . thank you

        • Family with children
          8.2

          The hotel staff and service is superb..they are all friendly..

          The entrance of the hotel is so high up that we need to walk up like 10 steps..and I need to rent for kettle,DVD player and so on and cost me like for 1day $10

        • Family with children
          4.2

          The water in the tub is yellow and the water heater is not working. We booked 3 rooms and its all the same. They snd an engineer to look at it and they said they cant fix it just dont use the yellow water let it run. Its very disgusting. The hot water they said need to wait for it to heat up we wait for ages it doesnt heat up! The pillow is so hard like a rock. We stayed for 3 nights and i cant even get any sleep...i will never go back to that hotel ever again!

        • Group of friends
          7.4

          Its near the ferry terminal and shopping centre

          Some stuff are not available in the such as fridge n stuff

        • Older travelers
          5.8

          A good location for the ferry.

          People smoking everywhere, in the lifts, in the hallways and even during breakfast. I complained to the management, who only gave a smile and nodded. We checked out 4 days early because of this.

        How to reach hotel

        hotel Swiss-Belhotel Harbour Bay Batam Batam location
        Show big map »

        Hotel Address:

        Jl Duyung, Sei Jodoh Batu Ampar, Batam--, Batam, Indonesia, 29432

        Get directions
        City Center
        • Batam
          8.6 km
        Airports
        • Hang Nadim (BTH)
          13.5 km
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  12 pm
        • Number of floors:
          5
        • Number of rooms:
          179

        Hotel Awards

        IndonesianHOTEL AWARDSRecommendedBatamSwiss-Belhotel Harbour Bay Batam

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Indonesia

        Use Badge